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Orders & Payments

How do I modify/cancel an order?

We’re unable to cancel orders once they've been submitted, as orders are transmitted to our warehouse immediately. OUI the People will not be held responsible for packages lost in transit, undeliverable, or delivered incorrectly due to incorrect ship

How can I check the status of my order?

There are multiple ways to track your order:

How can I edit my shipping address?

We cannot update shipping addresses after an order is placed. OUI the People will not be held responsible for packages lost in transit, undeliverable, or delivered incorrectly due to incorrect shipping information. Please be sure to double-check your

My package is missing, what now?

If your tracking information shows that your order has been delivered but it's nowhere to be found: Don't panic! We've seen some carriers note packages as delivered sooner than they actually are. Be sure to look thoroughly where your mail is typicall

How can I cancel an order?

Unfortunately, we are unable to edit or cancel orders once they are placed, as they are transmitted to our warehouse immediately. We apologize in advance for any inconvenience this causes. We suggest trying to contact the carrier to request your pack

Why won't my coupon code apply to my order?

Please be sure your order’s subtotal meets any minimum purchase requirements. Coupon codes cannot be applied to Value-Sized items, Limited Edition items, Bundles, Sets, Holiday Sets or subscription purchases. These items will not count toward any min

Which payment methods do you accept?

Visa, Mastercard, American Express, and DiscoverShop PayAfterpay