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Orders & Payments

Can I Modify or Cancel My Order?

We totally get it—sometimes you hit “order now” and immediately remember you meant to add one more thing or ship it somewhere else. While we’d love to help with changes, orders are sent to our warehouse right away for processing, so we’re usually not

How Can I Check My Order Status?

Can’t wait for your order to arrive? We get it! Here’s how you can check the status at any time.

How can I edit my shipping address?

We cannot update shipping addresses after an order is placed. OUI the People will not be held responsible for packages lost in transit, undeliverable, or delivered incorrectly due to incorrect shipping information. Please be sure to double-check your

My package is missing, what now?

If your tracking information shows that your order has been delivered but it's nowhere to be found: Don't panic! We've seen some carriers note packages as delivered sooner than they actually are. Be sure to look thoroughly where your mail is typicall

How can I cancel an order?

Unfortunately, we are unable to edit or cancel orders once they are placed, as they are transmitted to our warehouse immediately. We apologize in advance for any inconvenience this causes. We suggest trying to contact the carrier to request your pack

Why won't my coupon code apply to my order?

Please be sure your order’s subtotal meets any minimum purchase requirements. Coupon codes cannot be applied to Value-Sized items, Limited Edition items, Bundles, Sets, Holiday Sets or subscription purchases. These items will not count toward any min

Which payment methods do you accept?

Visa, Mastercard, American Express, and DiscoverShop PayAfterpay